Web Content Display

Terminating the agreement

The Electricity Market Act lays down minimum requirements for termination, and deviations from these minimum requirements to the detriment of a consumer customer are not allowed.

In the case of an electricity sales agreement that is valid until further notice, the period of notice for consumer customers is always two weeks. The law does not determine any requirements for the termination of an agreement that is valid until further notice.

A fixed-term agreement will be terminated at the end of the term. If a consumer customer has made a fixed-term agreement for two years, the agreement cannot be automatically extended with a new fixed-term agreement; instead, the electricity provider must obtain the consumer's consent for extending the agreement.

A sanction for violation of the agreement may apply if a fixed-term agreement is terminated before the end of the term. The sanction may be a contractual penalty, for example. The consumer may be obligated to pay a reasonable contractual penalty if such a penalty and its size have been determined in the individual sales agreement.

The Electricity Market Act does not determine any time limit for fixed-term agreements. However, if a fixed-term agreement has been made for a period longer than two years, the consumer has the right to terminate the agreement after two years have passed in the same manner as the consumer would terminate an agreement that is valid until further notice. For example, if the term of a fixed-term agreement is three years, the consumer has the right to terminate the agreement with a two-week period of notice after two years have passed.